Effective Date: November 2025 | Last Updated: July 2026
Career Agent ("Career Agent", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your Personal Information.
This Privacy Policy explains how we collect, use, disclose, store, transfer, retain, and protect Personal Information when you access or use our mobile applications, websites, recruiter platform, employer dashboard, artificial intelligence services, APIs, and related products and services (collectively, the "Services").
This Privacy Policy forms part of our Terms of Service. By creating an account, accessing, or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Career Agent operates internationally. We process Personal Information in accordance with applicable data protection and privacy laws in the jurisdictions where we operate. Where local law provides additional rights or protections, those rights will apply to the extent required by law.
Nothing in this Privacy Policy limits any rights you may have under applicable privacy legislation.
This Privacy Policy applies to Personal Information processed by Career Agent in connection with:
This Privacy Policy applies to Candidates, Employers, Recruiters, Business Customers, Website Visitors, and any individual interacting with our Services.
This Privacy Policy does not apply to third-party websites, applications, or services that are linked to or integrated with the Services. Those services are governed by their own privacy policies, and Career Agent is not responsible for their privacy practices.
The Personal Information we collect depends on how you use the Services.
3.1 Information You Provide
We may collect information that you voluntarily provide, including:
3.2 Voice and Audio Information
Where you use voice-enabled features, we may process:
Voice recordings are processed solely to provide the requested functionality, such as voice CV creation, speech recognition, or voice-assisted interactions.
3.3 Employer Information
If you use our Employer or Recruiter Services, we may collect:
3.4 Information Collected Automatically
When you use the Services, certain technical information may be collected automatically, including:
3.5 Information From Third Parties
We may receive Personal Information from third parties, including:
3.6 Payment Information
Payments are processed by authorised third-party payment providers.
Career Agent does not store complete payment card numbers, security codes, or other sensitive payment credentials on its own systems.
We may receive limited payment-related information necessary to confirm payment status, prevent fraud, manage subscriptions, issue refunds where applicable, and comply with legal obligations.
Career Agent processes Personal Information only where a lawful basis exists under applicable data protection laws.
Depending on the circumstances, we may process your Personal Information because:
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect processing that occurred before consent was withdrawn and may limit our ability to provide certain Services
We use Personal Information only for legitimate business purposes and to provide, maintain, improve, secure, and support the Services.
Depending on how you use Career Agent, we may use your Personal Information to:
Career Agent does not sell, rent, or trade Personal Information to third parties for their independent marketing purposes.
We may disclose Personal Information where necessary to provide the Services, including to:
Career Agent requires service providers processing Personal Information on its behalf to maintain appropriate confidentiality, security, and data protection standards.
Career Agent operates internationally and may store or process Personal Information in countries other than the country in which it was originally collected.
Where Personal Information is transferred across national borders, Career Agent will implement appropriate safeguards designed to ensure that such information receives a level of protection substantially equivalent to that required under applicable data protection laws.
These safeguards may include contractual data protection obligations, recognised transfer mechanisms, organisational controls, encryption, and other reasonable security measures.
By using the Services, you acknowledge that your Personal Information may be transferred, stored, or processed in jurisdictions that may have different data protection laws from your own.
Career Agent maintains administrative, technical, and organisational measures designed to protect Personal Information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.
Our safeguards may include:
While we take reasonable steps to protect Personal Information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, Career Agent cannot guarantee absolute security and disclaims liability for unauthorised access or security incidents beyond its reasonable control.
Users are responsible for maintaining the confidentiality of their account credentials and for taking reasonable steps to protect their own devices and accounts.
Career Agent retains Personal Information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, prevent fraud, maintain security, and protect our legitimate business interests.
The retention period depends on the nature of the information, the Services provided, applicable legal requirements, and operational needs.
Where Personal Information is no longer required, Career Agent will securely delete, anonymise, or otherwise dispose of the information in accordance with applicable law and our internal data retention procedures.
Certain information may be retained for longer periods where required for legal proceedings, regulatory compliance, security investigations, fraud prevention, audit purposes, or the establishment, exercise, or defence of legal claims.
Subject to applicable law, you may have the right to:
Career Agent may request reasonable information to verify your identity before processing any privacy-related request.
Certain requests may be limited where Career Agent is required or authorised by law to retain information, where disclosure would adversely affect the rights of another person, or where an applicable legal exemption applies.
Career Agent uses cookies and similar technologies on its websites and web-based Services to improve functionality, maintain security, remember user preferences, analyse platform performance, and enhance the overall user experience.
These technologies may be used to:
Where required by applicable law, you may manage or disable certain cookies through your browser or device settings. Disabling certain technologies may affect the availability or functionality of some Services.
Depending on the features you choose to use, Career Agent may request access to certain device permissions.
These permissions are requested only when necessary to provide specific functionality and may be managed through your device settings.
Examples include:
Career Agent does not access these device features unless you have granted the necessary permissions.
You may permanently delete your Career Agent account at any time through the account settings within the application or by contacting Career Agent.
Upon receiving a valid deletion request, we will take reasonable steps to permanently delete or anonymise your Personal Information within a reasonable period, except where continued retention is necessary or permitted by law.
Certain information may be retained after account deletion where necessary to:
Where information is retained for these purposes, access will be restricted and the information will not be processed for unrelated purposes.
Deletion of your Career Agent account does not automatically delete information already submitted to Employers, Recruiters, scholarship providers, or other third parties through your authorised use of the Services. Those organisations process your information under their own privacy policies, and requests for deletion should be directed to them where applicable.
Career Agent is intended for individuals who are legally capable of entering into binding agreements under applicable law.
We do not knowingly collect Personal Information directly from children where such collection is prohibited by applicable law without appropriate parental or legal guardian consent.
If Career Agent becomes aware that Personal Information has been collected in violation of applicable law, we will take reasonable steps to investigate the matter and, where appropriate, delete the information or obtain the necessary consent.
Parents or legal guardians who believe that a child has provided Personal Information through the Services may contact Career Agent to request its review or removal, subject to applicable legal requirements.
Career Agent maintains procedures designed to identify, investigate, contain, and respond to actual or suspected security incidents involving Personal Information.
Where a security incident is likely to result in a risk to the rights or freedoms of affected individuals, Career Agent will take appropriate steps to:
While Career Agent maintains reasonable security safeguards, no electronic system or internet-based service can guarantee complete protection against all security threats. Users are encouraged to maintain appropriate security practices, including using strong passwords, protecting their devices, and promptly reporting any suspected unauthorised access to their accounts.
Career Agent integrates with and relies on third-party service providers to operate, secure, and improve the Services. These providers may process Personal Information only to the extent necessary to perform services on our behalf or to provide services requested by you.
Depending on the features you use, we may work with providers offering:
Where Personal Information is shared with third-party service providers, we take reasonable steps to ensure they process such information in accordance with applicable privacy laws and appropriate contractual confidentiality and security obligations.
Career Agent is not responsible for the privacy practices of third-party websites, applications, employers, recruiters, scholarship providers, or other services that are not owned or controlled by Career Agent. We encourage Users to review the privacy policies of those third parties before providing Personal Information.
Career Agent may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal obligations, industry standards, or business practices.
Where material changes are made, we will take reasonable steps to notify Users through the Services, by email, or by other appropriate means where required by applicable law.
The "Last Updated" date at the beginning of this Privacy Policy indicates the date on which the latest version became effective.
Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgement of the revised Policy, to the extent permitted by applicable law.
By creating a Career Agent account or otherwise accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, storage, transfer, and processing of your Personal Information as described herein, to the extent that your consent is required under applicable law.
Where processing is based on your consent, you may withdraw that consent at any time by contacting Career Agent or, where available, by updating your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal and may limit our ability to provide certain Services.
If you do not agree with this Privacy Policy or no longer consent to the processing of your Personal Information as described, you should discontinue use of the Services and may request deletion of your account in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like to submit a privacy-related request or complaint, you may contact Career Agent using the contact details below.
Where applicable under local law, you may also have the right to lodge a complaint with the relevant data protection or privacy regulator in your country if you believe your Personal Information has been processed unlawfully.
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